Best Help Desk & Support Tools

Manage customer conversations across chat, email, SMS, and live video in one workspace

An AI customer service platform that automates support across chat, voice, email, and more.

Build interactive customer service agents that book appointments and take payments

Automatically translate ServiceNow content across languages, portals, and records

Automate enterprise service requests, internal IT support, and customer inquiries with conversational agents

Automate guest messaging, digital check-ins, phone calls, and upsell offers for hospitality businesses

A tool for turning customer feedback into actionable insights.

Build conversational voice and text assistants to automate financial customer service and sales

Score customer support conversations and deliver automated coaching to contact center agents

Answer shopper questions and guide product choices directly on your ecommerce website

Deploy automated chat agents to answer customer support questions using your existing documentation

Access and control remote computers from any device anywhere

Automate customer communication, sales workflows, and call centers across WhatsApp and voice channels

Manage property operations, leasing inquiries, and resident communications using automated workflows and bots

Automate customer support, success, and sales tasks using AI agents

Automate property maintenance intake, triage, and task routing around the clock

Forecast staffing needs and schedule support agents across human teams and automated channels

Manage IT devices, resolve support tickets, deploy system patches, and monitor company networks remotely

Automate customer support replies and resolve tickets with agent assistance and session recordings

Easy to use AI via WhatsApp for all businesses!

Deploy voice and chat agents to automate customer service interactions and phone calls

Guide contact center agents in real time with live prompts, notes, and compliance checks

Automate customer retention, onboarding, and renewal workflows across your SaaS customer accounts

Automate guest messaging, upsells, and cleaning operations for rental properties

Automate ecommerce marketing and customer support conversations across WhatsApp and Instagram channels

Guide customers after purchase with conversational AI

Manage IT service requests, incidents, and changes across your organization

Deploy custom AI-powered conversational chatbots and digital showcases in minutes to automate customer support and brand engagement.

Deploy accessible chat interfaces that connect customer service agents to enterprise systems

Answer inbound calls and book appointments for home service contractors around the clock

Automate customer support conversations and analyze call trends across voice and chat channels

Manage constituent inquiries and automate public sector casework from a unified inbox

Build custom chatbots trained on your company data to automate customer support

A platform to create and interact with conversational AI characters.

Build and deploy custom conversational agents across multiple communication channels

Create custom chatbots trained on your website data to answer visitor questions

Create automated chatbots across messaging apps and websites without writing any code

Build custom customer support chat widgets trained on your business documents and websites

Chat with website visitors in real time and manage multichannel customer messages

Answer customer questions around the clock using your website and help documentation

Manage customer conversations across website chat, email, and social messaging channels in one inbox

Helps customer success teams reduce churn.

Resolve customer inquiries automatically using voice and chat agents that execute backend actions

Answer community questions automatically using your existing website content and documents

Triage customer support conversations, investigate root causes, and draft resolution tickets for approval

Automate customer support conversations and verify response accuracy against approved knowledge base articles

Automate enterprise customer interactions across phone calls, social messaging, and web chat

Guide customers through cobrowsing and automatically resolve repetitive support tickets

Manage IT services, remote monitoring, client ticketing, and automated billing workflows

Embed self-learning customer support agents directly into React and Next

Resolve customer support tickets across chat, email, and voice autonomously without human intervention

Guide contact center agents and automate customer service conversations in real time

Manage customer conversations across chat, email, and social messaging apps in one place

Manage service requests, dispatch utility response crews, and automate emergency customer communications

Automate customer support conversations across chat, voice, and email using custom agents

Manage customer conversations across multiple channels and send marketing broadcasts on WhatsApp

Automate ecommerce customer support resolutions across chat, email, and voice channels

Handle customer support across chat, email, phone, and social from one workspace

Manage guest check-ins, automated messaging, digital room keys, and upsell services

Automate leasing, resident services, and patient communication across text, email, chat, and phone calls

Analyze and score customer calls, chats, and meetings automatically across multiple languages

Automate customer support actions across voice and chat channels

Automate customer support conversations across voice, email, and chat channels using virtual assistants

Automate customer service operations, document processing, and enterprise agentic workflows across business channels

Score and analyze customer support conversations automatically across human and AI agents

Automate IT support ticket resolution and context gathering inside your PSA

Deploy custom conversational agents to qualify leads and resolve customer support questions

Manage customer support across all your communication channels from a single inbox

Manage customer queues and predict wait times using virtual systems

Deliver human-like support with our AI Agent, Sophie. Purpose-built to understand customer intent, Sophie solves complex queries and resolves up to 80% of support tickets efficiently.

Manage cloud contact center calls and digital customer interactions using automated agents

Automate IT support tickets, device patching, remote access, and security compliance from one dashboard

Automate lead qualification to generate high-quality prospect lists effortlessly.

Embed team messaging into your application for B2B customer support

Resolve customer support tickets automatically across chat, email, and voice channels

Manage lost and found items with automated matching and alerts

Manage customer support tickets across multiple channels and automate routine email replies

Manage customer support emails, chats, and tickets across teams with AI

Answer customer inquiries, book service appointments, and collect payments across messaging channels automatically

Deploy custom chat assistants trained on your business data to answer questions and capture leads

Manage contact center interactions across voice, digital, and AI channels

Answer customer questions, build shopping carts, and handle checkouts directly in conversation threads

Manage guest messaging across multiple chat apps with automated translation

Manage shared team inboxes, triage incoming emails, and automate workflows directly inside Gmail

Manage customer conversations across multiple channels using automated bots and human agents

Manage ecommerce customer support and sales from one AI inbox

Build voice and text agents to automate customer support across multiple communication channels

Manage IT support tickets, team workloads, and account health metrics in real time

Manage customer support tickets, automate routing, and organize internal team help desks

Guide field technicians and customers through equipment repairs using live interactive video

Manage customer conversations across email, chat, and social channels with automated responses

Embed universal search and instant answers into web apps using keyboard shortcuts

Resolve customer tickets across multiple communication channels using autonomous agents and shared inboxes

Deploy multilingual autonomous voice and text agents across multiple customer service channels

Manage customer conversations across SMS and email using a shared team inbox

Automate customer support tickets with machine learning models and managed human agents

Manage customer support tickets and user requests directly inside your existing task boards

Manage shared email inboxes and customer support tickets directly inside Gmail

AI-powered customer support solution for businesses.

Collect consumer income and expenditure data through conversational virtual agents

Deploy automated support agents and assistants using no-code workflows or developer code

Manage customer support conversations across multiple channels using automated bots and shared team inboxes

Automate customer service calls and banking chats

Evaluate customer support conversations and coach agents

Answer customer and student inquiries across multiple channels using generative chatbots

A tool for communicating with your customers in real-time.

Guide online store visitors with product recommendations and answers to increase sales

Encounter issues with navigation due to browser disconnect.

Automate customer support and sales conversations across website chat, WhatsApp, and voice calls

Automate customer support tickets and chat conversations across multiple channels

Manage, assign, and track customer support emails directly inside Gmail

Guide new customers through live setup calls using screen-aware voice agents

Manage customer service conversations and automate support workflows across multiple communication channels

Create conversational chatbots without coding.

Translate customer support chats, tickets, and knowledge articles across more than 150 languages

Automate insurance claims, policy service calls, and sales workflows across voice and text

Answer visitor questions and recover abandoned carts on WordPress websites

Manage customer conversations across website chat, email, and WhatsApp using automated agents

Manage customer support inquiries from live chat, email, phone, and social media in one inbox

Chat with website visitors in real time and automatically answer customer support questions

Automate routine customer service interactions across phone calls, email, and messaging channels

Analyze customer calls, chats, and emails across financial institutions to meet regulatory compliance standards

Book exclusive dining experiences and reserve tables at top Latin American restaurants

Send emails, SMS, WhatsApp, and voice calls through one API

Resolve customer service operations automatically across web chat, WhatsApp, phone calls, and branch kiosks

Guide contact center agents in real time with adaptive workflows and prompt suggestions

Manage shared inboxes and collaborate on team emails in real time

Automate internal IT and HR support tasks across business applications using conversational chat

Manage WhatsApp customer conversations, automate sales, and track website visitors from one shared inbox

Automate enterprise customer service interactions and workflows using autonomous conversational agents

Automate customer service interactions and manage contact center workflows across digital and voice channels

Manage IT support tickets, client contracts, billable time, and client invoicing

Answer customer calls and schedule service appointments for car dealerships

Detect user friction in self-serve products and automate personal customer support conversations

Automate contact center calls and guide customer service representatives during live interactions

Chat with website visitors and capture leads automatically using trained agents

Run voice calls, email outreach, and customer support tickets with automated conversational agents

Outsource customer support to human agents assisted by AI

Automate frontline customer support tickets by answering user questions across help desks

Build and deploy voice and chat agents for enterprise customer service interactions

AI voice agent for patient calls & admin workflows

Automate pharmacy sales and customer service conversations through official WhatsApp business accounts

Resolve internal IT and human resources service tickets automatically using conversational virtual agents

Build, test, and scale RCS and SMS in one API — send your first message in minutes, not weeks.

Automate lead responses, customer communication, and appointment scheduling for local businesses around the clock

Handle customer phone calls and messages automatically without escalating to human representatives

Automate voice and digital customer service interactions for banks and credit unions

Automate short-term rental guest messaging, cleaning schedules, and maintenance tasks

Manage inbound customer messages and convert distributor orders into quotes quickly

Chat with website visitors in real time and answer questions using canned responses

Manage customer support across communication channels with automated issue investigations

Automate voice and chat customer service requests across enterprise contact centers

Resolve enterprise customer support tickets automatically by interpreting issues and reference documentation

Automate customer support tickets and draft responses directly inside your private cloud infrastructure

Build custom conversational agents to resolve customer support tickets and qualify sales leads

Automate customer service phone calls and text messaging with conversational virtual agents

Automate marketing, support, and feedback using conversational AI

Automated customer support using AI.

Guide field technicians and customers visually using live video and augmented reality annotations

Manage customer chats across social messaging channels

Answer customer questions and recommend store products automatically around the clock

Automate internal IT, HR, and finance support requests across chat and voice channels

Deploy compliant voice and chat agents for debt collection, healthcare, and insurance operations

Analyze customer support and sales conversations to identify churn risks and product feedback

Resolve internal IT support tickets and provision access directly inside Slack channels

Answer hotel guest calls, take dining orders, and confirm reservations around the clock

Automate and guide customer journeys across digital channels and phone calls

Design and build customized conversational AI experiences and automated customer service workflows

Build multi-channel conversational virtual assistants with a visual drag-and-drop designer

Check grammar, autocomplete sentences, and detect generated text across messaging apps and APIs

Deploy conversational virtual assistants to answer guest questions and sell event tickets

Provide remote desktop control and screen sharing directly inside enterprise ticketing systems

Answer phone calls and schedule veterinary clinic appointments twenty-four hours a day

Analyze customer support conversations across channels to identify root causes and cost impact

Automate internal employee requests, IT service workflows, and device remediation across enterprise systems

Convert customer service data into structured models to prevent repeat contact demand

Automate enterprise workflows, manage IT service requests, and track digital assets across departments

Build customer self-service support portals and knowledge bases for complex products

Build conversational customer service agents that operate across voice, chat, email, and messaging apps

Guide field technicians and customers remotely using live video and augmented reality

Manage customer messages across WhatsApp, email, and social media from one inbox

Manage customer voice calls, chats, emails, and SMS from a single unified browser tab

Build custom customer support chatbots trained on your website content and files

Run email servers and help desk systems on your own servers

Chat with website visitors in real time and answer questions using automated chatbots

Answer website chats, WhatsApp, and SMS messages directly inside Microsoft Teams or Slack

Manage customer service and social interactions across channels

Draft customer service replies directly inside Zendesk

Automate customer support conversations across websites, messaging apps, and physical kiosks

Manage client endpoints, resolve IT tickets, and enforce device policies across organizations

Automate tenant communications, capture leads, and manage customer service for self storage businesses

Manage IT support tickets and automate employee service requests across departments

Automate contact center calls and customer interactions

Analyze customer support calls and uncover conversation trends in real time

Free messaging app for live chat on your website.

Manage IT service tickets, assets, and projects using visual no-code workflows

Convert client emails into support tickets and connect them to billable project tasks

Guide customers through physical product troubleshooting using smartphone cameras and visual AI

Manage two-way business text messaging and customer communications across team inboxes

Messaging Platform for Marketing, Support & Sales

Manage customer conversations, automate support with AI agents, and capture online sales leads

Create digital welcome guidebooks and automate messaging for short-term rental guests

Answer incoming calls, text messages, and website chats to book appointments around the clock

Resolve customer support tickets automatically across chat, email, and messaging channels

Automate real estate inquiries across voice, email, SMS, and chat channels around the clock

An AI-powered service management platform built natively for Slack.

Automate customer interactions across SMS, email, voice, and web

Automate customer experience workflows with AI, analytics, and workforce management

View customer phone cameras to troubleshoot repairs remotely

Automate customer support conversations and route complex inquiries to human agents

Investigate complex technical support tickets and diagnose bug root causes using historical data

Communicate directly with customers by sending support updates, transaction receipts, and marketing messages

Manage customer conversations across messaging channels and website chat from one shared inbox

Answer shopper questions and recommend ecommerce products

Build and deploy conversational chatbots across messaging channels without writing code

Guide customers and technicians remotely through live video calls using augmented reality

A helpdesk solution so powerful yet never overwhelming. Manage all your customer communications in one place and deliver great service experience.

Deploy conversational virtual agents across voice, text, web, and chat without coding

Train customer service agents through realistic conversation simulations and coaching

Manage customer support requests, live chat, and automated tickets across multiple communication channels

Build automated customer support workflows and guide service agents through complex issues

Track agent metrics and motivate call center teams with gamified rewards and real-time dashboards