Founded by N/A in 2016
Guide field technicians and customers through equipment repairs using live interactive video
Pricing model
Paid
Rating
★ People love it
Time to value
Long Setup (> 1 day)
You can use Help Lightning to connect remote specialists with technicians and customers to troubleshoot physical machinery and equipment. The tool lets you initiate live video sessions with no app downloads required for clients. During calls, experts can freeze frames, draw on the screen, and use virtual hands to point directly at parts. You can also build step-by-step procedures from manuals, summarize recorded threads, analyze equipment photos, and retain a searchable history of past fixes to resolve issues faster.
What Help Lightning does
Pricing breakdown
Pricing model: Paid
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