Podium

Founded by Eric Rea in 2014

Automate lead responses, customer communication, and appointment scheduling for local businesses around the clock

Pricing model

Demo

Rating

★ People love it

Users

948K+

Time to value

Quick Setup (< 1 hour)

You can use Podium to manage customer interactions, capture inbound leads, and schedule appointments automatically. The system responds to incoming messages instantly around the clock, answering questions and booking calendar slots without human intervention. It re-engages dormant customer contacts from your existing database to drive repeat bookings and sales. In addition, team members can manage text messaging, phone calls, and customer inquiries across various service channels from a unified interface. This reduces missed opportunities and keeps your appointment schedule filled while staff focus on in-person clients.

What Podium does

Respond to incoming customer inquiries instantlySchedule customer appointments on digital calendarsSend automated appointment confirmations and remindersRe-engage inactive contacts via text messagesAnswer missed phone calls with automated voice responsesQualify inbound sales leads before transferring to staffAutomated around the clock lead qualification and responseDirect calendar appointment booking and confirmationAutomated call answering and voice assistanceAutomated re-engagement messaging for past customersTwo-way SMS text messaging with prospectsCentralized inbox for multi-channel lead conversations