Founded by Martin Edenhofer
A helpdesk solution so powerful yet never overwhelming. Manage all your customer communications in one place and deliver great service experience.
Pricing model
Free trial, Paid
Rating
★ People love it
Time to value
Quick Setup (< 1 hour)
You can use Zammad to handle all customer support communications in one place through email, chat, phone, and social media channels. It organizes tickets, tracks response times, assigns tasks to team members, and provides reporting. The system includes features for knowledge base creation, automation workflows, time tracking, and SLA management. Teams can collaborate on tickets, access customer history, and maintain consistent service quality across all communication channels.
What Zammad does
Pricing breakdown
Pricing model: Free tier, Paid
Tutorials & Demos
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