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Enterprise Layer Intelligence
Categories/Help Desk & Support/Rulai, Inc.
Rulai, Inc.

Rulai, Inc.

Founded 2017

Build multi-channel conversational virtual assistants with a visual drag-and-drop designer

Pricing model

Demo

You can use Rulai to build and deploy conversational virtual assistants across multiple communication channels without writing complex code. It provides a visual drag-and-drop studio where you can map out multi-turn customer support dialogues, automate backend tasks with robotic process automation, and integrate with enterprise databases like SAP. Teams can use these assistants to answer customer questions around the clock, guide online shoppers, automate routine IT service desk tickets, and assist human customer service agents with real-time suggestions during live conversations.

What Rulai, Inc. does

Build multi-step conversational flows without codingConnect chatbots to backend fulfillment systemsMonitor customer satisfaction ratings across channelsGenerate training data for new support topicsDeploy whisper agents to assist live phone operatorsAutomate routine customer identity verificationTrack recurring support issues and conversational drop-offsVisual drag-and-drop designer for multi-turn conversational agentsRobotic process automation engine for backend task fulfillmentLive agent assist with real-time whisper coachingPrebuilt integrations with enterprise databases and business applicationsAutomatic training data and dialogue flow generationOmnichannel support across voice and text communication channelsSelf-service workflow automation for IT help desks and order tracking

Pricing breakdown

Pricing model: Book a demo

Frequently asked

SAP

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Rulai, Conversational AI, virtual assistants, chatbots, customer support automation, drag and drop bot builder, contact center automation, RPA integrations, whisper agents, omnichannel messaging, multi-turn dialog, enterprise self-service, order status bot, IT helpdesk automation, banking chatbot