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Enterprise Layer Intelligence
Categories/Help Desk & Support/Besty AI
Besty AI

Besty AI

Founded 2021

Automate guest messaging, upsells, and cleaning operations for rental properties

You can use Besty to manage short-term rental communication and daily operations in one place. The system automates guest messaging and routine inquiries using a central knowledge base. You can also offer add-on services and upgrades through an automated upselling engine, track direct bookings, and coordinate cleaning and maintenance tasks. It connects to smart locks and IoT hardware to handle check-ins automatically, while providing a unified inbox for guests, staff, and property owners to handle questions or phone calls directly.

What Besty AI does

Send automated pre-arrival check-in instructions to guestsOffer and collect payments for stay add-onsAssign turnover cleaning tasks to housekeeping staffSync smart lock access codes with guest booking datesRespond to guest inquiries from a single inboxBuild standard operating procedures for property staffTake direct bookings through an embeddable website widgetAutomated guest messaging using custom property knowledge basesUpselling engine for early check-ins, late check-outs, and extra servicesUnified inbox for all guest, owner, and team communicationsAutomated smart lock code generation and IoT managementCleaning and maintenance task coordination workflowsDirect booking widget to take reservations outside third-party channels

Frequently asked

Guesty, Hostaway, OwnerRez, Hostfully, Uplisting, Smart Locks (IoT), WhatsApp

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Besty, property management, vacation rental, short term rental, guest communication, upselling engine, unified inbox, cleaning operations, smart locks, IoT, direct booking, automated messaging, hospitality operations, guest portal, SOP builder