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Enterprise Layer Intelligence
Categories/Help Desk & Support/Rezolve AI
Rezolve AI

Rezolve AI

Founded 2016

Automate internal IT, HR, and finance support requests across chat and voice channels

Pricing model

Demo

You can use Rezolve.ai to answer employee questions and handle support requests across IT, HR, and finance departments automatically. The system plugs into communication channels like Microsoft Teams, Slack, and phone systems to reset passwords, allocate software, process leave approvals, and route invoices without human intervention. When tickets require human attention, it triages incoming issues, drafts context-aware responses, and links related historical cases for your team. You can also build custom automated workflows and track repetitive support tasks using connected service desk analytics.

What Rezolve AI does

Reset user passwords automatically across connected systemsProvision software access requests with approval workflowsAnswer employee queries on paid time off and company policiesDraft ticket replies using historical support documentationClassify and route incoming vendor invoicesAnalyze past support tickets to locate automation candidatesAutonomous ticket deflection through chat and voice botsPre-built automations for routine tasks like password resets and software provisioningAutomated ticket triaging, sentiment scoring, and response drafting for agentsTicket analytics that identify top automation opportunities from past historyDirect integrations with Microsoft Teams, Slack, and phone systemsComplete ITSM system of record with built-in asset and CMDB trackingCitations and source tracking for employee answers without hallucinations

Pricing breakdown

Pricing model: Book a demo

Frequently asked

ServiceNowServiceNowJiraJiraMicrosoft TeamsMicrosoft TeamsSlackSlackOktaOktaWhatsAppWhatsApp

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Rezolve.ai, service desk, IT service management, ITSM, HR support automation, help desk ticketing, agentic AI, ticket triage, Sidekick, VoiceIQ, DeskIQ, employee self-service, IT support, Slack integration, Teams integration, ServiceNow augmentation, workflow automation