Founded by Tom Bachant
An AI-powered service management platform built natively for Slack.
Pricing model
Free trial, Paid
Rating
★ People love it
Time to value
Quick Setup (< 1 hour)
You can use Unthread to manage all customer support and internal help requests directly within Slack. It automatically converts Slack messages into trackable tickets, uses AI to resolve common issues without human intervention, and provides analytics on team performance. You can set up automated workflows, manage knowledge bases, and handle support across multiple channels including email and chat. The AI agent can deflect about 40% of tickets by providing instant answers from your knowledge base.
What Unthread does
Pricing breakdown
Pricing model: Free trial, Paid
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