You can use Daupler to handle emergency dispatch and customer response for public works and utilities. The software takes incoming service requests from phone calls, web portals, and mobile submissions, routing urgent problems directly to on-call workers. You can automate staff callout rosters to quickly mobilize repair crews based on work schedules and skills. In addition, you can notify impacted residents about outages or maintenance through bulk text and email messages, track crew safety during field incidents, and analyze response trends across your service area.
What Daupler does
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