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Enterprise Layer Intelligence
Categories/Help Desk & Support/Sum Vivas Ltd
Sum Vivas Ltd

Sum Vivas Ltd

Founded 2022

Automate customer support conversations across websites, messaging apps, and physical kiosks

You can use Sum Vivas to deploy digital humans that handle customer service and sales inquiries around the clock. The system communicates through voice, text, email, SMS, and chat applications like WhatsApp and Instagram. You can add these interactive digital colleagues to your website, physical kiosks, or phone networks to answer repetitive questions, direct visitors, and collect sales leads. This helps your team reduce support overhead while ensuring customers get immediate responses across all your communication channels day and night.

What Sum Vivas Ltd does

Automate replies to direct messages on InstagramDeploy digital assistants to physical interactive kiosksAnswer customer inquiries on WhatsApp automaticallyRespond to support tickets sent via emailHandle inbound customer phone calls with voice automationRoute qualified sales prospects to human account teamsInteractive digital human avatars with voice and text responsesDirect integration with Instagram direct messages and Facebook MessengerAutomated WhatsApp messaging for customer communicationPhysical kiosk deployment for in-person customer interactionsSMS and email automation for customer questions and alertsRound-the-clock automated support across web and phone channels

Frequently asked

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Sum Vivas, digital employees, digital humans, conversational AI, customer service automation, virtual assistants, Instagram automation, WhatsApp customer support, kiosk automation, voice AI, automated support, 24/7 customer service, chat automation, multichannel support, sales automation