You can use Textline to send and receive text messages for customer support, sales, and operations teams. It lets your team manage SMS conversations from a shared inbox, assign incoming chats to specific agents, and reply from existing business phone numbers. You can also send mass text announcements, set up automated replies, schedule follow-ups, and request customer feedback with text surveys. Built-in compliance tools help you adhere to HIPAA, TCPA, and carrier registration requirements while keeping private internal notes within conversation threads.
What Textline does
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