Founded by Jan Koum in 2018
Communicate directly with customers by sending support updates, transaction receipts, and marketing messages
Pricing model
Free Tier
Rating
★ People love it
Time to value
Quick Setup (< 1 hour)
You can use WhatsApp Business to communicate directly with customers on the messaging app they use daily. The service allows you to send marketing campaigns, order confirmations, appointment reminders, and one-time password verification codes. You can set up automated conversational flows, answer customer support inquiries in real time, and connect your catalog to showcase products. Larger organizations can access APIs to integrate messaging into their existing CRM systems, while small teams can manage inbound chats and business profiles directly from mobile apps.
What WhatsApp does
Pricing breakdown
Pricing model: Free tier
Tutorials & Demos
Frequently asked
ShopifyUsed by
Ahmed Quateen
Small Business Owner @ Nucleus Digitalis
In their stack
Amaanath Mumtaz
Digital Marketing Specialist @ Poppy AI
In their stack
Ba La
Web Developer @ Freelance
In their stack
Bradley Clarke
Small Business Owner @ Surgent Tech
In their stack
Brenley Murry
Social Media Manager
In their stackBrian
CEO @ sentAIent
In their stack
Brian Gachiri
Full-Stack Developer @ Self
In their stackDaniel Incandela
Startup Founder @ DI INC LLC
In their stackEdwin V
Front-End Developer @ eedsgn
In their stackFelipe
CEO @ 1
In their stack
Gianluca Trombetta
CEO @ fern
In their stackGil Allouche
CEO @ Metadata
In their stack
Iwona Sikora
Project Manager @ DeSmart
In their stack
Jacques deCock
Other @ iFUnd
In their stackJeffery Antwi
Product Designer @ GoDaddy
In their stackJL
Small Business Owner @ Winauk Group
In their stack
Jonathan Mikkila
Content Strategist @ Agency
In their stack
Kata Katona
Web Developer @ Hometree
In their stackKatrien Grobler
CEO @ AI KAT
In their stack
Lovc Hunter
Full-Stack Developer @ OptiCode.si
In their stack
M Smith
Risk Analyst @ 5
In their stack
Maicon Ferreira
Digital Marketing Specialist @ SIDE
In their stack
Mark Forrest
Content Strategist @ Acme Limited
In their stack
Martin Miller
CTO @ FastCTO
In their stack
Mert Deveci
Startup Founder @ GodmodeHQ
In their stack
Muhammad Ahsaan Abbasi
Full-Stack Developer @ AiCogniTech
In their stack
Mukund Acharya
In their stack
Nicolette Chinomona
CEO @ Spark Ideas Group
In their stack
Renan Cappi
Project Manager @ Prudential
In their stackTilman Schepke
Sales Manager @ FinancialReports.eu
In their stackYogesh Agarwal
CEO @ Agathos
In their stackWant a tailored answer?
See whether WhatsApp fits your stack.
Techbible weighs WhatsApp against what you already pay for, your team shape, and the work that's actually happening. Free to start.
Side by side
Compare WhatsApp
Search the catalog or pick a similar tool to compare pricing, features, and fit.
Or pick from similar tools
More in Help Desk & Support
All tools →Chatbase
Build and deploy custom conversational agents across multiple communication channels
Gmelius
Manage shared team inboxes, triage incoming emails, and automate workflows directly inside Gmail
Mumble
Manage WhatsApp customer conversations, automate sales, and track website visitors from one shared inbox
Zendesk
Manage customer support requests, live chat, and automated tickets across multiple communication channels
Acquire
Manage customer conversations across chat, email, SMS, and live video in one workspace
Agentplace
Build interactive customer service agents that book appointments and take payments
Aisera
Automate enterprise service requests, internal IT support, and customer inquiries with conversational agents
Akia
Automate guest messaging, digital check-ins, phone calls, and upsell offers for hospitality businesses