Netomi AI

Founded by Puneet Mehta in 2015

Automate enterprise customer service interactions and workflows using autonomous conversational agents

Pricing model

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Netomi to build autonomous conversational agents that resolve customer support tickets across chat, email, and social messaging channels. The system connects with existing business applications like Zendesk and Salesforce to process user inquiries automatically without human involvement. You can handle routine customer service requests such as tracking orders, issuing refunds, and updating account details. It accurately answers product questions by pulling knowledge from your internal documents and enterprise databases, freeing support teams to focus on complex, high-priority issues.

What Netomi AI does

Draft automated responses to incoming customer support emailsLookup order statuses in ecommerce backends automaticallyTag and categorize incoming support tickets by urgencySync customer chat histories with CRM contact recordsSearch company knowledge bases to answer product questionsRoute unresolved inquiries to available human agentsResolves customer service inquiries across email, chat, and messaging appsConnects with CRM and ticketing systems to update customer recordsRetrieves accurate answers directly from company knowledge basesProcesses transactional requests like order tracking and refundsRoutes complex tickets to human support agents automaticallySupports multilingual customer conversations across dozens of languagesLearns from historical support interactions to improve accuracy

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

Salesforce Shopify

ServiceNow Jira

Want a tailored answer?

See whether Netomi AI fits your stack.

Techbible weighs Netomi AI against what you already pay for, your team shape, and the work that's actually happening. Free to start.

Side by side

Compare Netomi AI

Search the catalog or pick a similar tool to compare pricing, features, and fit.

Or pick from similar tools

More in Help Desk & Support

All tools →

Chatbase

Build and deploy custom conversational agents across multiple communication channels

Gmelius

Manage shared team inboxes, triage incoming emails, and automate workflows directly inside Gmail

Landbot

Create conversational chatbots without coding.

Mumble

Manage WhatsApp customer conversations, automate sales, and track website visitors from one shared inbox

Zendesk

Manage customer support requests, live chat, and automated tickets across multiple communication channels

Acquire

Manage customer conversations across chat, email, SMS, and live video in one workspace

Agentplace

Build interactive customer service agents that book appointments and take payments

AI Translations

Automatically translate ServiceNow content across languages, portals, and records