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Enterprise Layer Intelligence
Categories/Help Desk & Support/askporter
askporter

askporter

Founded 2018

Automate property maintenance intake, triage, and task routing around the clock

Pricing model

Demo

You can use askporter to handle maintenance and operations workflows for residential and commercial properties. The system captures tenant and occupant reports through WhatsApp, SMS, web chat, and QR codes. It categorizes reported issues, applies business rules, diagnoses repair requirements, and dispatches tasks directly to contractors or internal teams. Throughout the process, askporter collects photo evidence, tracks service level agreements, issues automated updates, and triggers satisfaction surveys once work wraps up, maintaining a complete operational audit trail.

What askporter does

Triage inbound property maintenance ticketsDispatch work orders to pre-approved contractorsCollect photographic verification of completed repairsTrigger customer satisfaction surveys automaticallyMonitor SLA deadlines across multiple property sitesBroadcast planned maintenance notices to residentsMulti-channel intake via WhatsApp, SMS, QR codes, and web chatAutomated diagnostic triage and repair classificationDynamic dispatch and task assignment to suppliers based on rulesPhoto evidence capture upon completion of maintenance jobsAutomated compliance tracking and audit trail loggingReal-time SLA monitoring and supplier tracking across sitesPlanned maintenance notifications and automated resident surveys

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

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askporter, property management, facilities management, repair diagnostics, maintenance triage, work order dispatch, resident communication, housing operations, SLA tracking, Awaabs Law compliance