Fini AI

Founded by Deepak Singla in 2022

Deliver human-like support with our AI Agent, Sophie. Purpose-built to understand customer intent, Sophie solves complex queries and resolves up to 80% of support tickets efficiently.

Pricing model

Pay As You Go

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Fini to automate customer support with Sophie, an AI agent that handles 80% of support tickets. Sophie answers questions, processes refunds, updates accounts, and performs other backend actions. The tool integrates with Zendesk, Salesforce, Intercom and other help desk systems. Sophie learns from interactions and improves over time while maintaining compliance with SOC2 and GDPR standards.

What Fini AI does

Answer customer questions from knowledge baseProcess refund requests automaticallyUpdate customer account detailsReset customer passwordsEscalate complex issues to human agentsTrack customer satisfaction metricsGenerate support performance reportsHandle multichannel customer communicationsResolves 80% of support tickets automaticallyProcesses refunds and account updates via APILearns from interactions to improve responsesWorks in 50+ languagesSOC2 and GDPR compliantIntegrates with major help desk systemsProvides real-time customer insightsWorks 24/7 without human intervention