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Enterprise Layer Intelligence
Categories/Help Desk & Support/Zammo.ai
Zammo.ai

Zammo.ai

Founded 2019

Deploy conversational virtual agents across voice, text, web, and chat without coding

Pricing model

Paid

You can use Zammo.ai to build conversational agents that automate customer inquiries across voice, web chat, and SMS. The system runs directly in the cloud or inside your own Azure tenant, ensuring internal data security and governance. You can set custom guardrails to control what data your agents access, which systems they interact with, and when conversations need human handoff. It works out of the box without requiring code, enabling public agencies and enterprises to handle repetitive requests and free up staff.

What Zammo.ai does

Configure custom automated response workflows for voice and webSet data access permissions and response guardrailsConnect conversational flows to existing backend databasesTransfer unresolved customer queries directly to human agentsReview citizen request resolution rates and usage analyticsDeploy voice-enabled customer service bots through Microsoft AzureDeploy across voice, SMS, web chat, and messaging channels simultaneouslyHost directly inside your company's Microsoft Azure tenantEnforce strict data guardrails and access controls for agent interactionsAutomate smooth handoffs to human staff when necessarySet up fully functional conversational agents without writing codeDeliver multilingual customer service automaticallyPre-built integration with over 30 native Azure cloud servicesMonitor resolution rates and request metrics from a unified interface

Pricing breakdown

Pricing model: Paid

PlanList price
Zammo Base$1,000 / mo
Zammo Core$3,000 / mo

Frequently asked

Microsoft AzureMicrosoft Azure

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Zammo.ai, conversational AI, voice AI, virtual agents, customer service automation, Azure marketplace, no-code bot builder, multi-channel chat, SMS automation, citizen services