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Enterprise Layer Intelligence
Categories/Help Desk & Support/Smartsupp
Smartsupp

Smartsupp

Founded by Not applicable in 2013

Chat with website visitors in real time and answer questions using automated chatbots

Pricing model

Free Tier, Paid

Rating

★ People love it

Time to value

Immediate

You can use Smartsupp to communicate directly with visitors on your website through a customizable chat widget. It lets you reply to incoming messages from live chat, email, Facebook Messenger, and WhatsApp within a single dashboard. You can set up automated chatbot sequences to answer frequent questions, recommend products from your catalog, and capture contact details 24/7. The tool also tracks visitor movement across your web pages so your team can understand buyer behavior and step in to help close sales when needed.

What Smartsupp does

Reply to website visitor messages in real timeBuild automated chatbot response workflowsCollect customer contact information through chat formsConnect product feeds to train AI shopping assistantsView visitor page browsing history during active chatsExport collected leads directly to external CRM toolsAssign support conversation tickets to team membersReal-time live chat widget for websitesAutomated chatbot sequences for common customer questionsAI shopping assistant that suggests products from your product feedMultichannel messaging inbox for chat, email, Messenger, and WhatsAppVisitor browsing history and journey trackingCustomizable chat widget design and brandingLead capture forms with export options to CRM systemsMobile apps for managing chats on Android and iOS devices

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
FreeFree
Solo (annual billing)$17 / mo, billed annually
Plus (annual billing)$25 / mo, billed annually
Expert (annual billing)$83 / mo, billed annually

Frequently asked

WhatsAppWhatsApp

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Smartsupp, live chat, chatbot, customer support, lead capture, visitor tracking, shopping assistant, WhatsApp chat, Messenger chat, web chat widget, ecommerce support