Numa

Founded by Tasso Roumeliotis in 2017

Handle every dealership call, book service appointments, and track customer satisfaction automatically

Cost

Demo

Rating

★ People love it

Time to value

Long Setup (> 1 day)

You can use Numa to manage all customer communications at a car dealership through AI. It answers calls using real-time data from your DMS, books service appointments without double-booking, sends texts, and flags unhappy customers before they leave a bad review. A shared inbox consolidates all channels, AI agents handle routine follow-ups, and a live CSI dashboard shows which customers are at risk. Service advisors can see full customer history and repair order status instantly.

What Numa does

Answer inbound calls with real-time vehicle and repair order contextBook service appointments and write updates back to the DMSSend automated follow-up texts after a service visitFlag at-risk customers for staff review before they leave the lotSurface declined repair work and contact customers to rebookTranscribe and analyze calls for sentiment and coachingConsolidate all communication channels into a shared team inboxGenerate real-time CSI scores and customer satisfaction alertsVoice AI that reads live DMS data before answering a call, so it already knows the caller's vehicle and repair order statusShared inbox that collects calls, texts, and messages from every channel into one view for the whole teamLiveCSI dashboard that flags unhappy customers in real time while they are still at the dealershipService Advisor Agent that drafts replies, surfaces customer history, and chases follow-ups automaticallyHeat Case Agent that identifies deals going sideways and helps staff recover them before the customer leavesOpportunity Agent that surfaces declined or unsold repair work from existing data and books appointmentsCall recording with transcription and sentiment analysis for every conversationMobile app so advisors can respond to calls and messages from anywhere

Tutorials & Demos

Frequently asked

RingLead DMS

SugarCRM

半区

Want a tailored answer?

See whether Numa fits your stack.

Techbible weighs Numa against what you already pay for, your team shape, and the work that's actually happening. Free to start.

Side by side

Compare Numa

Search the catalog or pick a similar tool to compare pricing, features, and fit.

Or pick from similar tools

More in Conversational AI

All tools →

Aleph Kids

AI-powered language learning companion for kids in their favorite games

Assort Health

Handle patient scheduling, intake, and referrals via AI voice calls

AviaryAI

Industry-leading AI voice agents for credit unions and financial institutions. Drive revenue and engagement through automated outbound calls.

Bland.ai

Automates enterprise phone calls with human-like AI agents.

Bolna

Scale customer support, sales, recruitment with Bolna Voice Agents. Inbound and outbound calls in vernacular Indian languages like English, Hindi, Hinglish.

Bravi

Automate your home service business with AI voice agents, chat, and workflows.

Button

Button is the wearable AI that can talk

Chatbase

Make your own AI chatbot trained on your data.