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Enterprise Layer Intelligence
Categories/Help Desk & Support/MindLab AI
MindLab AI

MindLab AI

Founded 2024

Resolve customer service operations automatically across web chat, WhatsApp, phone calls, and branch kiosks

Pricing model

Demo

You can use MindLab to automate complete customer service workflows across web chat, WhatsApp, voice calls, and physical branch kiosks. The software connects directly to your existing CRM and ERP systems through APIs and protocols to take real actions. Instead of just answering questions, it verifies customer identities, processes QR code payments, updates account details, and handles product returns or rebooking requests. You can deploy lifelike digital avatars for in-person support, select different language models, and enforce human oversight guardrails when handling high-risk transactions.

What MindLab AI does

Process customer account reactivations automaticallyAccept payments inside chat and messaging channelsReschedule customer appointments in scheduling systemsVerify customer identity against internal recordsTranscribe and respond to voice phone callsDisplay photorealistic avatars on kiosk screensConnect custom APIs to language model workflowsExecutes backend actions and transactions via APIs and Model Context ProtocolDeploys photorealistic MetaHuman avatars for physical branch kiosksSupports voice conversations in over 29 languages with natural interruptionsMaintains single conversational memory across web, WhatsApp, and phone channelsVerifies customer identities against existing database recordsCollects direct customer payments using dynamic QR codes and linksMaintains human-in-the-loop guardrails for high-risk operations

Pricing breakdown

Pricing model: Book a demo

Frequently asked

WhatsAppWhatsAppVonageVonageTelnyxTelnyxEleven labsEleven labsOpenAIOpenAIAnthropicAnthropic

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MindLab, Conversational AI, digital agents, customer service automation, voice AI, WhatsApp bot, digital avatars, MCP, account reactivation, QR payments, ElevenLabs, MetaHuman kiosks, automated customer support