You can use Akia to automate guest communication and front desk operations for hotels and vacation rentals. It handles incoming text messages instantly, answers phone calls with voice AI, and collects payments over the phone. Guests can complete contactless check-in by uploading government IDs and selfies directly through web links without downloading an app. The tool also shares digital arrival guides, offers paid room upgrades, routes maintenance requests to on-duty staff, and syncs reservation data directly with your property management system throughout each guest stay.
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