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Enterprise Layer Intelligence
Categories/Marketing Automation/BIK
BIK

BIK

Founded by Ashutosh Singla & Sonakshi Nathani in 2022

Run AI-driven marketing and customer support for eCommerce stores

Pricing model

Demo

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use BIK to automate marketing and customer support for eCommerce brands across WhatsApp, Instagram, and Messenger. It includes 100+ pre-built AI agents for tasks like product recommendations, order management, and helpdesk responses. You can run targeted campaigns, set up conversational chatbots, manage a CRM, recover abandoned carts, and track customer data — all connected to your Shopify store and other third-party apps via open API.

What BIK does

Create automated WhatsApp or Instagram message sequences based on customer behaviorSet up AI agents to handle common support questions without human involvementBuild and launch campaigns across WhatsApp, Instagram, and MessengerSync customer purchase data from Shopify to personalize messagesMonitor helpdesk ticket volume and AI resolution ratesSegment customers by purchase history and send targeted promotionsConfigure chatbot flows for order tracking and returnsGenerate performance reports on campaign conversions and revenue attributed100+ pre-built AI commerce agents for marketing and support tasksAI-powered helpdesk that auto-replies and classifies customer ticketsWhatsApp, Instagram, and Messenger campaign management in one placeShopify-integrated AI product recommendations inside Instagram chatsReal-time AI translation for customer tickets in foreign languagesConversational drip campaigns with personalized messagingOpen API with webhook and REST API support for custom integrationsCustomer data collected from conversations to build retargeting audiences

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

ShopifyShopifyWhatsAppWhatsAppInstagramInstagram

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BIK, ecommerce marketing automation, WhatsApp marketing, Instagram marketing, conversational commerce, AI chatbot, CRM, helpdesk, campaign management, Shopify integration, customer retention, AI agents, multichannel marketing, DTC brands, customer support automation