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Enterprise Layer Intelligence
Categories/Customer Service and Support/Tawk.to
Tawk.to

Tawk.to

Founded by Robert D'Assisi

Free messaging app for live chat on your website.

Pricing model

Free

Rating

★ Mixed Reviews

Time to value

Quick Setup (< 1 hour)

You can use tawk.to to add live chat to your website, allowing you to talk with visitors in real time. It helps you answer questions, solve problems, and guide customers while they browse. The tool includes features like ticketing, a knowledge base, and a CRM to manage customer interactions. You can also monitor website traffic and start chats with visitors proactively. It's free to use and offers mobile apps for chatting on the go.

What Tawk.to does

Set up live chat on your websiteRespond to customer inquiries in real timeMonitor visitor activity on your siteCreate and manage support ticketsDevelop a knowledge base for common questionsUse CRM features to track customer interactionsSend proactive chat invitations to visitorsCustomize chat widget appearanceAnalyze chat metrics and performanceIntegrate live chat with other tools and platformsLive chat widget for websitesUnlimited agentsReal-time visitor monitoringTicketing systemKnowledge base integrationCRM functionalityProactive chat invitationsMobile apps for chat management

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
FreeFree
Hired Agents$1 / mo
View full pricing page ↗

Tutorials & Demos

Frequently asked

ShopifyShopify

Used by

Ignacio

Ignacio

In their stack
Rinke van Zanden

Rinke van Zanden

In their stack

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