ELI
Learn

Tawk.to - Customer Service and Support Tool

Customer Service and Support · Founded by Robert D'Assisi

Tawk.to

Tawk.to

Free messaging app for live chat on your website.

Cost

Free

Rating

Mixed Reviews

Time to value

Quick Setup (< 1 hour)

You can use tawk.to to add live chat to your website, allowing you to talk with visitors in real time. It helps you answer questions, solve problems, and guide customers while they browse. The tool includes features like ticketing, a knowledge base, and a CRM to manage customer interactions. You can also monitor website traffic and start chats with visitors proactively. It's free to use and offers mobile apps for chatting on the go.

What Tawk.to does

Set up live chat on your websiteRespond to customer inquiries in real timeMonitor visitor activity on your siteCreate and manage support ticketsDevelop a knowledge base for common questionsUse CRM features to track customer interactionsSend proactive chat invitations to visitorsCustomize chat widget appearanceAnalyze chat metrics and performanceIntegrate live chat with other tools and platformsLive chat widget for websitesUnlimited agentsReal-time visitor monitoringTicketing systemKnowledge base integrationCRM functionalityProactive chat invitationsMobile apps for chat management

Pricing breakdown

PlanPrice10 seats / yr
Free$0
Hired Agents$1.00 / mo$120

Annual estimates assume continuous billing at the listed list price. Volume discounts typical above 50 seats.

View full pricing page ↗

Tutorials & Demos

Frequently asked

Want a tailored answer?

See whether Tawk.to fits your stack.

Techbible weighs Tawk.to against what you already pay for, your team shape, and the work that's actually happening. Free to start.

tawk.to, live chat software, free live chat, customer support chat, website chat tool, real-time messaging, chat widget, customer engagement, online chat support, live chat platform, chat support software, website communication, chat integration, customer service chat, live chat app, chat software, chat support tool, live chat solution, chat for website, online customer support