Use cases
Inventory
Find every tool, owner, seat, and cost.
Savings
Catch waste, overlap, and renewals early.
Access
Onboard and offboard across your stack.
Context
Map how people, tools, spend, and agents connect.
For
Founders
Protect runway by seeing every tool and cost.
Engineering
Control AI usage, access, and provider spend.
Finance
Reconcile software spend and find waste.
Operations
Keep inventory, access, and renewals current.
Resources & company
Resources
Guides and practical software insights.
Manifesto
Why software operations need a new model.
Press
Company news and media resources.
Partners
Build and grow with ELI.
IntegrationsStacksTools
Talk to a humanDiscover my stack
IntegrationsStacksTools
Discover my stackTalk to a human

Company

  • Home
  • Manifesto
  • Talk to us
  • Partners

Help

  • Terms of service
  • Privacy policy
  • Docs

Product

  • Inventory
  • Savings
  • Access
  • Context

For teams

  • Founders
  • Engineering
  • Finance
  • Operations

Explore

  • Integrations
  • Tools
  • Stacks
  • Startup credits
  • Articles

Socials

  • LinkedIn
  • Instagram
  • TikTok
  • YouTube
Enterprise Layer Intelligence
Categories/Help Desk & Support/Olark
Olark

Olark

Founded by Ben Congleton in 2009

Chat with website visitors and capture leads automatically using trained agents

Pricing model

Free Trial

Rating

★ People love it

Time to value

Immediate

You can use Olark to interact with website visitors and capture qualified leads around the clock. The chat agent learns directly from your live website content and public documentation to answer visitor questions accurately without messy logic trees. It detects when visitors need help based on their browsing behavior, answers common sales objections, and passes active conversations directly to human agents whenever requested. Olark also automatically sends contact details and full chat transcripts into your existing CRM system for smooth sales follow-up.

What Olark does

Capture sales leads from website visitorsAnswer customer inquiries using site documentationTransfer online chat conversations to human agentsPush chat transcripts directly into CRM softwareTrack visitor page views and engagement frequencySet up automated greeting messages on pricing pagesTrains on live website content and documentation in minutesTriggers automated prompts based on page visits and repeat trafficTransfers chats directly to human agents upon visitor requestEliminates rigid decision trees in favor of direct language promptsSyncs chat transcripts and customer data to CRM systemsCaptures visitor contact details and qualifies buyer intent

Pricing breakdown

Pricing model: Free trial

PlanList price
Standard AI Website Agent (annual billing)$400 / mo, billed annually
Live Chat (per agent)$29 / mo
View full pricing page ↗

Frequently asked

HubSpotHubSpotSalesforceSalesforceActiveCampaignActiveCampaign

Want a tailored answer?

See whether Olark fits your stack.

Techbible weighs Olark against what you already pay for, your team shape, and the work that's actually happening. Free to start.

Side by side

Compare Olark

Search the catalog or pick a similar tool to compare pricing, features, and fit.

Or pick from similar tools

More in Help Desk & Support

All tools →
Chatbase

Chatbase

Build and deploy custom conversational agents across multiple communication channels

Gmelius

Gmelius

Manage shared team inboxes, triage incoming emails, and automate workflows directly inside Gmail

Mumble

Mumble

Manage WhatsApp customer conversations, automate sales, and track website visitors from one shared inbox

Acquire

Acquire

Manage customer conversations across chat, email, SMS, and live video in one workspace

Agentplace

Agentplace

Build interactive customer service agents that book appointments and take payments

AI Translations

AI Translations

Translate records, knowledge bases, and customer portals across your ServiceNow environment automatically

Aisera

Aisera

Automate enterprise service requests, internal IT support, and customer inquiries with conversational agents

Akia

Akia

Automate guest messaging, digital check-ins, phone calls, and upsell offers for hospitality businesses

Olark, live chat, conversational agent, lead capture, website chat widget, visitor tracking, customer support, lead qualification, sales chat, customer communication, chat automation, CRM integration, HubSpot integration, Salesforce integration, chat software