You can use DelightChat to manage all your customer support messages and marketing campaigns from a single dashboard. It connects your email, live chat, WhatsApp, Facebook, and Instagram into one shared inbox. When replying to shoppers, you can view and edit Shopify order details directly without switching tabs. Your team can assign tickets, write internal notes, and automate replies to common questions. You can also send promotional broadcasts using the official WhatsApp Business API to recover abandoned carts and share order tracking updates.
What DelightChat does
Pricing breakdown
Pricing model: Free trial
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