You can use ResolveGrid to connect remote experts with on-site technicians and customers through live video calls. During calls, experts draw augmented reality annotations directly onto equipment screens to point out specific components and guide physical repairs. You can take measurements with an integrated AR ruler, capture annotated photos, and record full video sessions for compliance audits or training. The system connects directly with ServiceNow and Salesforce, allowing support teams to document service histories and reduce on-site repair visits.
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