Risotto

Founded by Aron Solberg in 2024

Resolve internal IT support tickets and provision access directly inside Slack channels

Pricing model

Free Trial

Rating

★ People love it

Users

205

Time to value

Quick Setup (< 1 hour)

You can use Risotto to automate internal IT support and help desk tickets across your organization. It connects directly with chat apps like Slack, letting employees ask questions, request software access, and troubleshoot technical issues without submitting portal forms. Risotto reads connected documentation from Notion, Confluence, and Google Drive to deliver immediate answers and resolve common requests. For complex issues, it routes requests to the right team, coordinates necessary manager approvals, provisions user accounts through identity systems, and maintains full audit logs.

What Risotto does

Approve user software access requests with time limitsConnect Confluence and Notion documentation to SlackRoute incoming employee questions to the correct departmentGenerate documentation from Slack support threadsAudit access approvals and permission logsTroubleshoot common employee technical issues automaticallyResolves tier 1 support tickets directly within SlackAutomates identity and access provisioning workflows with dynamic approval rulesSyncs company documentation from Notion, Confluence, and Google DriveConverts solved chat threads into knowledge base articles with one clickRoutes tickets across IT, HR, Finance, and Legal based on intentEnforces time-bound access permissions and maintains audit logsInvestigates escalated tier 2 issues for one-click human agent approval

Pricing breakdown

Pricing model: Free trial

PlanList price

Startup Plan (annual billing)$1,250 / mo, billed annually

Frequently asked

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