Calltree

Founded by Robertson Taylor in 2024

Automate customer support conversations and analyze call trends across voice and chat channels

Pricing model

Demo

Rating

★ Mixed Reviews

Time to value

Quick Setup (< 1 hour)

You can use Calltree to manage incoming customer service inquiries across voice and chat channels. The system automates routine customer inquiries such as checking backorders, verifying warranty statuses, handling scheduling requests, and managing bids or payments. It provides automated transcripts for live interactions and tracks recurring support topics across calls to surface operational trends over time. Teams can coordinate multi-step workflows, review call history, and inspect customer conversations to keep customer service operations running smoothly without manual call routing.

What Calltree does

Transcribe customer support phone calls in real timeIdentify trending topics across support call historyAutomate warranty and backorder lookups for callersRoute customer service requests into automated workflowsSchedule customer appointments automatically through chat or voiceReview customer chat transcripts and agent answersConversational voice and chat customer support handlingAutomated support workflows for warranty and backorder inquiriesReal-time call transcription and interaction trackingHistorical call topic trend analysis and reportingBid management and scheduling workflow triggersMulti-step query resolution without human agent intervention

Pricing breakdown

Pricing model: Book a demo

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