Quickchat

Founded by Piotr Grudzien in 2019

Build custom conversational agents to resolve customer support tickets and qualify sales leads

Pricing model

Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Quickchat AI to build conversational agents that automate customer service and sales interactions across multiple communication channels. The service connects directly to your internal documents, knowledge base, and websites to provide accurate answers to customer questions. You can link external applications like Shopify, Stripe, or helpdesks to look up order details and issue refunds automatically. Live agents can monitor ongoing chats, view detailed reasoning behind automated replies, and intervene whenever human assistance is required for complex customer requests.

What Quickchat does

Connect website URLs and help center documents to a knowledge baseConfigure automated actions to retrieve customer data from external APIsEmbed a customized chat widget onto an existing websiteReview conversation logs and inspect source citations for AI repliesRoute live chat sessions to human support representativesMonitor customer sentiment and automated ticket resolution ratesCrawls documentation, PDFs, and website URLs to update knowledge automaticallyTriggers external API actions to look up orders and process refundsDisplays step-by-step reasoning and exact sources behind every generated responseDeploys across web chat, WhatsApp, Slack, and social channels simultaneouslyTransfers complex conversations to human agents with full context and chat historyProvides conversation analytics covering topics, resolution rates, and user sentimentSupports multilingual conversations in languages including Spanish, German, French, and Japanese