AnyDesk - Customer Service and Support Tool

AnyDesk

AnyDesk

Founded by Philipp Weiser in 2014

Access and control remote computers from any device anywhere

Cost

Paid

Rating

People love it

Time to value

Quick Setup (< 1 hour)

You can use AnyDesk to remotely access and control computers, servers, and devices from anywhere. It lets you connect to another machine, open files, run applications, and provide technical support without being physically present. Teams can use it for screen sharing, live chat during sessions, and session recording. It supports both cloud and on-premises deployments, offers two-factor authentication, SSO, and permission controls, and works across Windows, macOS, Linux, Android, and iOS.

What AnyDesk does

Connect to a remote computer and take control of mouse and keyboardSend a session invitation link to a user to start a remote support callRecord an active remote session for later reviewChat with the remote user during a live support sessionSet up unattended access to a server for off-hours maintenanceConfigure SSO and 2FA for team-wide access controlDeploy a custom-branded AnyDesk client to end usersManage and organize multiple remote devices from a central dashboardConnect to remote machines with low latency using a lightweight clientSupport both cloud-hosted and self-hosted on-premises deploymentsControl access with two-factor authentication and SSO integrationRecord remote sessions for later review or complianceChat with users during an active remote sessionManage up to 500 unattended devices with centralized device managementAccess remote desktops from smartphones and tabletsCreate a custom-branded version of the client for your organization

Pricing breakdown

PlanPrice10 seats / yr
Standard$49.90 / mo$5,988
Solo$19.92 / mo$2,390.4
Advanced$72.72 / mo$8,726.4

Annual estimates assume continuous billing at the listed list price. Volume discounts typical above 50 seats.

Tutorials & Demos

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AnyDesk, remote desktop, remote access, remote support, screen sharing, unattended access, on-premises remote desktop, cross-platform remote access, remote control, help desk software, technical support tool, session recording, two-factor authentication, SSO remote desktop, mobile device access