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Enterprise Layer Intelligence
Categories/Help Desk & Support/Touch Stay
Touch Stay

Touch Stay

Founded by Andy McNulty in 2015

Create digital welcome guidebooks and automate messaging for short-term rental guests

Pricing model

Free Tier

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Touch Stay to build digital guidebooks that provide guests with property details, house rules, and local recommendations. The tool lets short-term rental hosts automate guest communication via scheduled text messages and emails. An integrated chatbot answers routine questions about WiFi passwords, check-in instructions, and parking around the clock. You can also sell extra services like early check-ins or equipment rentals directly inside the guide. Property managers can track reading analytics, sync guidebook links across their reservation systems, and collect guest reviews after checkout.

What Touch Stay does

Create digital guidebooks for rental propertiesSchedule automated SMS and email messagesConfigure upsell offerings and pricingAdd appliance instructions and house rulesMonitor guest engagement and view countsCollect guest feedback and review requestsMobile-first digital guidebooks that require no app downloadAI chatbot trained on property guidebooks to answer guest inquiries 24/7Scheduled email and SMS messaging sequences for check-in and checkoutBuilt-in upsell store for add-ons like early check-in and equipment rentalsAutomatic translation of guidebook content into over 30 languagesPrivate guest feedback collection system to address issues before reviewsReader analytics showing which sections guests read and skip

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
FreeFree
Starter$8.25 / mo
GrowthFree
ProFree

Tutorials & Demos

Frequently asked

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Touch Stay, digital guidebook, vacation rental guidebook, guest messaging, short term rentals, Airbnb host guide, hospitality app, property management, guest communication, upsell store, guest experience, welcome book, local recommendations, automated messaging, check-in instructions