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Enterprise Layer Intelligence
Categories/Help Desk & Support/Ushur
Ushur

Ushur

Automate customer interactions across SMS, email, voice, and web

Pricing model

Demo

You can use Ushur to build and launch automated customer engagement workflows across multiple communication channels like SMS, email, voice, and web. It helps organizations design conversational agents that answer inquiries, collect documents, send proactive notifications, and process claims. The service includes no-code journey design tools, built-in compliance guardrails for sensitive data, and enterprise integrations to handle customer requests from intake through resolution without needing manual staff intervention.

What Ushur does

Create automated conversation flows across SMS and emailExtract data from unstructured emails and customer documentsTrigger proactive appointment and policy renewal remindersCollect digital payments and bank details securelyRoute customer service requests to live agents when neededReplay past interactions to audit regulatory complianceCollect customer feedback and Net Promoter Scores automaticallyBrowser-based Invisible App micro-engagements without app installsOmnichannel interaction handling across SMS, voice, email, and webNo-code visual studio for building customer conversation journeysAutomated inbound email triage and intent classificationBuilt-in compliance and guardrails meeting HIPAA and SOC 2 standardsConversation replay and regulator-ready audit loggingAutomated data extraction from forms, emails, and census files

Pricing breakdown

Pricing model: Book a demo

Frequently asked

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Ushur, customer experience automation, AI agents, conversational AI, SMS automation, email triage, claims processing, healthcare automation, insurance automation, contact center automation, HIPAA compliance, no-code workflows