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Enterprise Layer Intelligence
Categories/Help Desk & Support/SuperOps
SuperOps

SuperOps

Founded 2020

Manage client endpoints, resolve IT tickets, and enforce device policies across organizations

Pricing model

Paid

You can use SuperOps to oversee endpoint devices, resolve service desk tickets, and run daily IT operations from a single dashboard. The system combines remote monitoring and management with professional services automation for managed service providers and internal technology departments. You can track workstations and servers, deploy routine software updates, apply security rules, and respond to incoming help requests without jumping between disconnected systems. It also assists in documenting hardware inventory, tracking client contracts, and managing project tasks to keep technical operations organized and responsive.

What SuperOps does

Deploy OS updates and security patches remotelyTrack client hardware configurations and warrantiesAssign and resolve IT support ticketsMonitor server uptime and endpoint availabilityApply IT security policies to remote devicesLog billable service hours and client agreementsExecute diagnostic maintenance scripts across device fleetsUnified remote monitoring and management with PSA ticketingContinuous automated endpoint tracking and policy enforcementAutomated ticket routing and technician dispatchingHardware and software asset inventory managementCross-platform support for Windows, macOS, iOS, and AndroidAutomated patch management and script execution across devices

Pricing breakdown

Pricing model: Paid

PlanList price
Prime (per endpoint)$1.50 / mo
Prime Plus (per endpoint)$2.50 / mo

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SuperOps, IT asset management, RMM, PSA, remote monitoring, endpoint management, patch management, service desk, ticketing system, IT operations, device management, IT policies, network monitoring, MSP, system administration, workstation tracking