Founded by Aryah Oztanir in 2025
Detect user friction in self-serve products and automate personal customer support conversations
Pricing model
Paid
Rating
★ Mixed Reviews
Time to value
Quick Setup (< 1 hour)
You can use o11 to monitor user sessions, detect friction, and manage customer conversations automatically for self-serve users. The software inspects session replays and product interactions to identify when someone gets stuck during onboarding or encounters errors. When problems occur, it reaches out through email or iMessage using a custom persona trained on your tone and writing style. It answers follow-up questions from customers, keeps track of open issues, and notifies users when your engineering team releases fixes or requested features.
What o11 does
Pricing breakdown
Pricing model: Paid
Frequently asked
Want a tailored answer?
See whether o11 fits your stack.
Techbible weighs o11 against what you already pay for, your team shape, and the work that's actually happening. Free to start.
Side by side
Compare o11
Search the catalog or pick a similar tool to compare pricing, features, and fit.
Or pick from similar tools
More in Help Desk & Support
All tools →Chatbase
Build and deploy custom conversational agents across multiple communication channels
Gmelius
Manage shared team inboxes, triage incoming emails, and automate workflows directly inside Gmail
Landbot
Create conversational chatbots without coding.
Mumble
Manage WhatsApp customer conversations, automate sales, and track website visitors from one shared inbox
Zendesk
Manage customer support requests, live chat, and automated tickets across multiple communication channels
Acquire
Manage customer conversations across chat, email, SMS, and live video in one workspace
Ada
An AI customer service platform that automates support across chat, voice, email, and more.
Agentplace
Build interactive customer service agents that book appointments and take payments