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Enterprise Layer Intelligence
Categories/Conversational AI/Herbie.AI
Herbie.AI

Herbie.AI

Founded by Sundar Rajan in 2020

Deploy AI agents that handle customer service in 132 languages

Pricing model

Demo

Rating

★ Mixed Reviews

Time to value

Quick Setup (< 1 hour)

You can use Herbie.AI to deploy conversational AI agents across 15+ channels including WhatsApp, Facebook, and Instagram. It supports voice and text interactions in 132+ languages and integrates with CRM, ERP, and other enterprise systems via a universal API adapter. You can automate customer support, HR onboarding, procurement workflows, and sales follow-ups. It offers RAG pipelines for knowledge-grounded responses, live agent handoff, and can be deployed on-premises, on cloud, or in hybrid environments.

What Herbie.AI does

Upload documents and launch an FAQ bot within the same dayConfigure AI agents to pull real-time data from CRM or ERP via APISet up live agent queue with smart routing for voice, text, and videoActivate the bot on additional social channels without writing new codeMonitor conversation maturity and accuracy rates across deploymentsAssign different agent personas for HR, sales, and support use casesConnect the system to SAP or Salesforce using the universal API adapterSupports voice and text conversations in 132+ languages with its own TTS serviceDeploys across 15+ social channels without code changesRAG pipeline connects to PDFs, SharePoint, CRM, and ERP for knowledge-grounded answersUniversal API adapter integrates with any enterprise system using low-code setupLive agent handoff with smart queue system supporting text, audio, and videoOn-premises, cloud, and hybrid deployment options with ISO 27001 and GDPR complianceFAQ and info bots can go live within hours after uploading documentsSupports sales, support, HR, and procurement as distinct autonomous agent types

Pricing breakdown

Pricing model: Book a demo

Tutorials & Demos

Frequently asked

WhatsAppWhatsAppFacebookFacebookInstagramInstagramMicrosoft 365Microsoft 365SalesforceSalesforceAWSAWSChatGPTChatGPT

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Herbie.AI, conversational AI, agentic AI, multilingual chatbot, voice assistant, generative AI, RAG pipeline, omnichannel, customer service automation, HR automation, enterprise chatbot, 132 languages, WhatsApp bot, live agent, universal API adapter