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Enterprise Layer Intelligence
Categories/Help Desk & Support/Pure Chat
Pure Chat

Pure Chat

Founded by Hamid Shojaee in 2012

Chat with website visitors in real time and answer questions using canned responses

Pricing model

Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Pure Chat to add a live chat widget directly to your website and talk with visitors in real time. The service lets you customize the appearance and behavior of the chat box to match your company branding. You can create canned responses to quickly answer repetitive customer inquiries and save time. In addition, mobile applications for iOS and Android let your team manage customer conversations from anywhere. You can also send SMS notifications to keep visitors engaged and handle multiple websites simultaneously.

What Pure Chat does

Install chat snippet code on web pagesCreate and organize canned response templatesReply to live visitor messages on desktop or mobileCustomize widget colors, size, and layoutAssign chat seats to support agentsSend SMS messages to active chat leadsCustomizable website chat widget design, position, and sizingPre-saved canned responses for common questionsNative mobile apps for iOS and Android devicesSupport for multiple user seats on team plansSMS alerts and visitor notification featuresMultiple website management from a single accountMobile-friendly interface for website visitors

Pricing breakdown

Pricing model: Paid

PlanList price
Growth (annual billing)$39 / mo, billed annually
Growth$49 / mo
PRO (annual billing)$79 / mo, billed annually
PRO$99 / mo
View full pricing page ↗

Tutorials & Demos

Frequently asked

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Pure Chat, live chat, customer messaging, canned responses, chat widget, mobile chat app, customer support, real-time messaging, website chat, visitor engagement, lead capture, iOS chat, Android chat, desktop chat, visitor communication, live messaging