You can use Spiral to aggregate customer feedback across app stores, support tickets, live chats, and surveys into one place. Spiral reads through incoming reviews and tickets so you can ask plain-language questions about customer complaints, churn risks, and feature requests. It automatically categorizes feedback themes, runs sentiment analysis across dozens of languages, and generates digest reports. You can track critical KPIs, pinpoint the reasons behind negative ratings, and alert your product or support teams to emerging issues before they escalate.
What Spiral does
Pricing breakdown
Pricing model: Free
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