SurveySparrow

Founded by Shihab Muhammed in 2017

Create conversational surveys and automatically analyze customer feedback responses

Pricing model

Paid, Free Trial

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use SurveySparrow to collect and understand customer feedback through conversational surveys, forms, and pulse checks. The system uses automated agents to ask follow-up questions during responses to clarify neutral or negative feedback. It analyzes open-ended text answers by extracting sentiment, keywords, and themes directly from user responses. You can trigger targeted micro-surveys on your website or app based on visitor actions, run market research studies, and query your feedback data directly using natural language to uncover trends and action items.

What SurveySparrow does

Design conversational multi-page surveysTrigger micro-surveys based on website visitor actionsCategorize open-ended survey text into sentiment tagsAsk clarifying follow-up questions to survey respondents automaticallyGenerate text summaries from customer feedback datasetsDistribute pulse checks across team membersCollect registrations, lead details, and quiz answersEcho AI agents that ask contextual follow-up questions during surveysSmartReach system to time and route surveys across different channelsSpotChecks micro-surveys triggered by user behavior on web or mobile appsCogniVue automated theme detection and sentiment analysis for open textConversational Co-Pilot to query feedback datasets using plain EnglishEnrich AI to convert free-text feedback into structured tags and metricsMulti-format forms for lead capture, RSVPs, quizzes, and payments