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Enterprise Layer Intelligence
Categories/Product Management/Appcues
Appcues

Appcues

Founded 2013

Create in-app onboarding guides, surveys, and messages to increase user adoption

You can use Appcues to design and publish in-app messages, product tours, surveys, and announcements without writing custom code. The product lets you guide new users through complex workflows, announce newly launched features, and collect user feedback directly inside your web or mobile application. By segmenting users based on behavior, you can deliver targeted notifications, track user adoption metrics, and analyze how visitors interact with your interface. This makes it straightforward to onboard customers effectively, increase feature discovery, and boost overall product retention.

What Appcues does

Create multi-step onboarding product toursEmbed net promoter score surveys into your applicationSegment active users by subscription tier and usage activityDesign modal announcements for major product updatesMeasure user drop-off points inside onboarding sequencesTrigger contextual tooltips on complex interface elementsBuild interactive product walkthroughs without writing codeTrigger modal popups and banners based on user behaviorDeploy in-app customer satisfaction and NPS surveysSegment audiences by user traits and product actionsTrack completion rates and engagement metrics for every tourGenerate UI elements and flows using text promptsSend coordinated push notifications and emails

Frequently asked

SegmentSegmentHubSpotHubSpotSalesforceSalesforceMixpanelMixpanelAmplitudeAmplitudeSlackSlack

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Appcues, product onboarding, in-app tours, user onboarding, customer engagement, in-app messaging, feature adoption, user segmentation, product walkthroughs, NPS surveys, in-app surveys, push notifications, user activation, customer retention, product guides