Founded by Kevin Goodwin in 2019
Track customer health scores and run onboarding playbooks
Pricing model
Free Tier, Paid
Rating
★ Mixed Reviews
Time to value
Quick Setup (< 1 hour)
You can use Reptrics to manage client onboarding, monitor account health, and track customer satisfaction across your B2B accounts. The system brings together customer data to create an Account 360 view, helping your team spot churn risks and uncover expansion opportunities. You can run automated playbooks, trigger tasks in your existing work apps, and collect direct feedback using Net Promoter Score, Customer Effort Score, and CSAT surveys. It also provides analytics on account engagement to guide team outreach and retention efforts.
What Reptrics does
Pricing breakdown
Pricing model: Free tier, Paid
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