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Enterprise Layer Intelligence
Categories/Product Management/Qualaroo
Qualaroo

Qualaroo

Founded by Sean Ellis in 2012

Collect user feedback and run targeted micro-surveys across websites and mobile apps

Pricing model

Free Tier, Paid

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Qualaroo to gather real-time feedback from visitors across your websites and mobile apps. It lets you display targeted micro-surveys called Nudges based on user actions, scroll depth, page URL, and exit intent. You can ask multiple-choice questions, measure NPS, conduct CES surveys, and capture open-ended responses. Built-in sentiment analysis sorts responses into key themes and moods. You can also view heatmaps and session recordings to observe visitor drop-offs, validate redesign prototypes, and send survey data directly to your CRM.

What Qualaroo does

Create and launch in-app micro-surveysSet up exit-intent trigger rules for specific URLsAnalyze survey sentiment and open-ended text answersReview visitor session recordings and click heatmapsBranch questions based on previous answersPass collected survey responses to CRM records via ZapierWhitelist or blacklist survey targeting by user email addressContextual micro-surveys triggered by user behavior and scroll depthExit-intent survey triggers to capture leaving visitorsAutomated sentiment analysis and word clouds for open textIntegrated session replays and website heatmapsIdentify API to connect feedback to specific user profilesMultilingual survey support across over 100 languagesQuestion branching logic based on visitor responses

Pricing breakdown

Pricing model: Free tier, Paid

PlanList price
FreeFree
Essentials$39.99 / mo
Essentials (annual billing)$19.99 / mo, billed annually
Business$99.99 / mo
Business (annual billing)$49.99 / mo, billed annually
View full pricing page ↗

Frequently asked

HubSpotHubSpotSalesforceSalesforceSlackSlackGoogle AnalyticsGoogle AnalyticsZapierZapierOptimizelyOptimizelyIntercomIntercomMailchimpMailchimpTableauTableau

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Qualaroo, customer feedback, micro-surveys, website surveys, in-app surveys, NPS surveys, exit intent surveys, sentiment analysis, user research, feedback collection, session replays, heatmaps, user experience, conversion rate optimization, survey builder