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Enterprise Layer Intelligence
Categories/Sales Enablement/Serviceform
Serviceform

Serviceform

Founded by Jarkko Oksanen in 2017

Convert website visitors into leads and manage customer conversations across multiple channels

Pricing model

Free Trial

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Serviceform to capture leads, answer customer questions, and manage support tickets across your website and social channels. It provides an automated chatbot that handles product recommendations, appointment bookings, and frequent queries in multiple languages. You can manage live chats, WhatsApp messages, and emails from a single shared inbox. The built-in customer data system tracks visitor activity and purchase history, while interactive forms, website popups, and automated campaigns let you re-engage prospective buyers across ecommerce, automotive, and real estate businesses.

What Serviceform does

Qualify incoming website leads using interactive conversational formsRespond to customer support tickets across email and live chatSchedule customer appointments and send calendar notificationsTrack website visitor purchase history in a unified customer databaseTrigger promotional messages via WhatsApp based on user activityRecommend relevant catalog items to shoppers inside website chatAutomated chatbot that answers customer questions and recommends productsOmnichannel shared inbox consolidating email, WhatsApp, and social messagesBuilt-in calendar scheduling tool with automated meeting remindersMulti-step lead capture forms with automatic submission summariesCustomer data profiles unifying browsing history, tickets, and purchasesAutomated order status and delivery updates delivered through WhatsAppBehavior-triggered marketing campaigns sent through WhatsApp and email

Pricing breakdown

Pricing model: Free trial

PlanList price
AI Conversion Engine€299 / mo

Frequently asked

ShopifyShopifyWooCommerceWooCommerceHubSpotHubSpotSalesforceSalesforceZendeskZendeskIntercomIntercomWhatsAppWhatsAppFacebookFacebookInstagramInstagram

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Serviceform, Conversational AI, chatbot, live chat, lead generation, ticketing, WhatsApp Business, calendar booking, customer data platform, ecommerce upselling, smart forms, shared inbox