RateHighly

Founded by Bill Franklin in 2020

Collect customer reviews, Net Promoter Scores, and testimonials automatically through email and in-app prompts

Pricing model

Free Trial

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use RateHighly to collect customer testimonials, product feedback, and third-party reviews at the right moment. The system identifies satisfied users through built-in Net Promoter Score surveys or existing survey integrations, then prompts them to share their experiences. You can direct happy customers to review sites like G2, Capterra, or Trustpilot, or have them generate written testimonials directly. RateHighly also creates embeddable widgets and dedicated landing pages to display your customer praise, helping you turn positive feedback into social proof that drives new conversions.

What RateHighly does

Send automated NPS surveys via in-app widgets or emailRequest reviews on external directories from highly satisfied usersCreate an embeddable Wall of Love testimonial displayForward external customer reviews directly into internal Slack channelsTrack customer satisfaction scores and review conversion metricsTrigger automated email reminders for pending testimonial requestsAutomated testimonial requests triggered at optimal user engagement momentsIn-app and email Net Promoter Score (NPS) surveysDirect routing of happy users to third-party review sites like G2 and CapterraEmbeddable Wall of Love widgets and dedicated landing pagesAutomated email follow-ups for users who do not respond immediatelyA/B testing for testimonial collection copy and prompt designsReal-time review notifications pushed directly into Slack channels