Helpjuice

Founded by Emil Hajric in 2011

Build and manage a searchable knowledge base for customers and employees

Pricing model

Free Trial

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Helpjuice to create a centralized knowledge base where customers and employees can find answers without contacting support. You can write and organize help articles, FAQs, and documentation, then let an AI chatbot answer questions from that content. It includes analytics to track what people search for, collaboration tools for teams to write together, multilingual support for 50+ languages, and integrations with tools like Slack. Teams use it to reduce support tickets, speed up employee onboarding, and keep company knowledge in one place.

What Helpjuice does

Write and publish help articles with a built-in rich text editorSet up AI-powered search so users get answers without browsing articles manuallyRestrict article visibility by user role or team groupTrack search queries and article engagement through built-in analyticsTranslate knowledge base content into 50+ languagesOrganize article planning with a kanban boardEmbed an AI chatbot widget on your website or productImport and convert existing documents or web pages into knowledge base articlesAI chatbot that answers questions directly from your knowledge base articlesSearch that understands intent and works even with misspellingsAnalytics showing what users search for and which articles actually get readKanban-style planner for organizing and brainstorming knowledge base topicsSupport for 50+ languages with built-in translation for articlesBrowser extension to turn any webpage into a knowledge base article instantlyRole-based access controls to restrict content by user or groupAI-assisted article writing that can generate content from tickets or Slack threads