Founded by Corey Thomas in 2013
Collect customer satisfaction feedback using NPS surveys quickly
Pricing model
Free Tier
Rating
★ People love it
Time to value
Quick Setup (< 1 hour)
You can use Delighted to run customer satisfaction surveys, primarily using the Net Promoter Score (NPS) format, to collect feedback from your customers. It lets you send surveys via email, SMS, or embedded links, then automatically gather and display responses in a dashboard. You can segment feedback, track scores over time, set up automated follow-up questions, and integrate results with tools like Slack or Salesforce to share insights across your team.
What Delighted does
Pricing breakdown
Pricing model: Free tier, Paid
Frequently asked
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