Use cases
Inventory
Find every tool, owner, seat, and cost.
Savings
Catch waste, overlap, and renewals early.
Access
Onboard and offboard across your stack.
Context
Map how people, tools, spend, and agents connect.
For
Founders
Protect runway by seeing every tool and cost.
Engineering
Control AI usage, access, and provider spend.
Finance
Reconcile software spend and find waste.
Operations
Keep inventory, access, and renewals current.
Resources & company
Resources
Guides and practical software insights.
Manifesto
Why software operations need a new model.
Press
Company news and media resources.
Partners
Build and grow with ELI.
IntegrationsStacksTools
Talk to a humanDiscover my stack
IntegrationsStacksTools
Discover my stackTalk to a human

Company

  • Home
  • Manifesto
  • Talk to us
  • Partners

Help

  • Terms of service
  • Privacy policy
  • Docs

Product

  • Inventory
  • Savings
  • Access
  • Context

For teams

  • Founders
  • Engineering
  • Finance
  • Operations

Explore

  • Integrations
  • Tools
  • Stacks
  • Startup credits
  • Articles

Socials

  • LinkedIn
  • Instagram
  • TikTok
  • YouTube
Enterprise Layer Intelligence
Categories/Customer Feedback and Survey/Boom
Boom

Boom

Founded by Juan Casian

Understand why users leave. Bring them back. Our AI conducts personalized conversations via WhatsApp that uncover insights and recover lost customers.

Pricing model

Free

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Boom to conduct AI-powered user research through personalized conversations on WhatsApp. The tool automatically reaches out to your users, asks follow-up questions, and uncovers insights about why customers leave, what they think about features, and how to win them back. It provides sentiment analysis, topic extraction, and actionable insights from hundreds of conversations simultaneously, supporting over 50 languages and delivering results in 48-72 hours without requiring any technical setup.

What Boom does

Create research campaigns with specific goals and questionsUpload user lists via CSV filesConfigure AI to conduct conversations as your brandMonitor conversation progress and response ratesReview extracted insights including sentiment and topicsIdentify key quotes and themes from user responsesTrigger win-back conversations for recoverable usersExport research findings and actionable recommendationsConducts personalized conversations via WhatsApp automaticallySupports 50+ languages with automatic translationDelivers insights within 48-72 hoursAchieves 3x higher response rates than email surveysExtracts sentiment and topics from conversations automaticallyIdentifies users who might return and triggers win-back conversationsRequires no coding or technical integrationsHandles adaptive follow-up questions based on user responses

Pricing breakdown

Pricing model: Free

PlanList price
FreeFree

Tutorials & Demos

Frequently asked

WhatsAppWhatsApp

Want a tailored answer?

See whether Boom fits your stack.

Techbible weighs Boom against what you already pay for, your team shape, and the work that's actually happening. Free to start.

Side by side

Compare Boom

Search the catalog or pick a similar tool to compare pricing, features, and fit.

Or pick from similar tools

More in Customer Feedback and Survey

All tools →
Bettermode

Bettermode

Build branded customer community portals with forums, Q&A, and knowledge bases

Cliking

Cliking

Collect customer feedback via surveys and track satisfaction metrics in one dashboard

Crowdsignal

Crowdsignal

Create and share polls, surveys, quizzes, and ratings.

Delighted

Delighted

Collect customer satisfaction feedback using NPS surveys quickly

Fider

Fider

Completely free to use. Fider - bring your customer feedback and feature requests into one place. Let users vote on your product direction.

JotForm

JotForm

Easily create and share online forms and surveys.

Microsoft Forms

Microsoft Forms

Create surveys, quizzes, and polls to collect responses online

ReviewFoxy

ReviewFoxy

Collect and manage customer reviews for your business online

Boom, user research, WhatsApp conversations, churn analysis, customer feedback, AI interviews, sentiment analysis, customer insights, user retention, NPS follow-up, feature feedback, conversion research, onboarding drop-off, customer recovery