SuperDial - Conversational AI Tool

SuperDial

SuperDial

Founded by Sam Schwager in 2021

Automate payer phone calls and portal lookups for healthcare billing teams

Cost

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Rating

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Time to value

Moderate Setup (1-3 hours)

You can use SuperDial to automate the repetitive payer outreach that revenue cycle teams do every day—checking claim status, verifying eligibility, confirming prior authorizations, and pulling provider data. It makes calls, navigates portals, reads faxbacks, and pulls data through EDI and APIs. Results come back as structured data with source evidence, transcripts, and audit trails that plug directly into your EHR, work queue, or RCM system. It covers HIPAA, SOC 2 Type II, and HITRUST e1 compliance requirements.

What SuperDial does

Call payers and wait on hold to retrieve claim status automaticallyLog into payer portals and extract eligibility and benefits dataReturn structured JSON results via API or webhook after each completed workflowExport completed workflow results as CSV for billing team reviewUpdate work queues with claim status and next-action notes automaticallyConfirm prior authorization requirements and retrieve authorization numbersTrack and store call recordings and transcripts for compliance auditingMakes live phone calls to payers and navigates hold queues automaticallyAccesses payer portals, EDI, APIs, and faxed documents to retrieve dataReturns structured data fields with confidence markers and source evidenceProvides call recordings and full transcripts for every completed workflowWrites results back directly into your EHR, PMS, or work queueCovers HIPAA, SOC 2 Type II, HITRUST e1, and supports BAAs before any PHI exchangeHandles prior auth status, claim follow-up, eligibility, credentialing, and provider data in one system

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SuperDial, healthcare RCM, revenue cycle automation, prior authorization, claim status, eligibility verification, payer calls, voice AI agents, benefits verification, EHR integration, HIPAA compliant, SOC 2, HITRUST, payer portal automation, EDI, RCM automation, healthcare billing, denial management, provider data