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Categories/CRM/Shop-Ware
Shop-Ware

Shop-Ware

Founded 2013

Manage auto repair shop workflows and customer estimates

You can use Shop-Ware to run daily operations for automotive repair shops. The system provides digital repair orders, parts ordering integrations, and live technician tracking to monitor work in real time. Service advisors can create detailed digital estimates with photos and videos, then text them to vehicle owners for instant approval. It also handles customer communication, inventory tracking, and payment collection in one central place. Shop owners gain clear visibility into labor efficiency, job profitability, and shop capacity across multiple bays and technicians.

What Shop-Ware does

Send digital vehicle inspection findings to customersOrder auto parts from vendor catalogsAssign repair jobs to techniciansTrack technician labor hours on active work ordersCollect online payments from vehicle ownersGenerate automotive repair estimates and invoicesReview gross profit reports across repair servicesInteractive digital vehicle inspection reports with photo and video captureIntegrated parts ordering directly from digital work ordersReal-time technician labor tracking and job dispatchingAutomated two-way text messaging and digital customer approvalsCloud-based work order tracking accessible from tablets and phonesGross profit tracking and margin calculators for parts and laborIntegrated digital payment processing for contactless checkout

Frequently asked

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Shop-Ware, auto repair software, digital repair orders, parts ordering, automotive invoicing, vehicle inspection, technician tracking, shop management, labor tracking, auto shop scheduling, automotive CRM, digital vehicle inspections, automotive repair billing, repair shop dispatching, vehicle maintenance tracking