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Enterprise Layer Intelligence
Categories/CRM/Service Fusion
Service Fusion

Service Fusion

Founded 2014

Dispatch technicians, track fleet vehicles, schedule service jobs, and collect customer payments

Pricing model

Paid

You can use Service Fusion to organize field service operations for trade contracting businesses like HVAC, plumbing, and electrical services. The product lets you create customer estimates, convert quotes into work orders, and dispatch field technicians using drag-and-drop scheduling boards. Technicians can use the mobile app to check job details, navigate routes, update work order statuses, and take customer signatures or payments on site. You can also monitor vehicle locations with GPS fleet tracking, track inventory, and sync invoices directly with QuickBooks.

What Service Fusion does

Schedule and dispatch field techniciansTrack fleet vehicles using GPSCreate and convert customer estimatesCollect credit card payments on siteSync invoices with QuickBooksSend automated appointment text remindersDrag-and-drop scheduling and technician dispatching boardReal-time GPS fleet tracking with driver behavior monitoringMobile app for technicians to manage work orders and take signaturesEstimate builder with one-click conversion into active work ordersAutomatic invoice generation with on-site payment processingTwo-way synchronization with QuickBooks accounting softwareRecurring service agreement management with automatic billing

Pricing breakdown

Pricing model: Paid

PlanList price
Starter (annual billing)$208 / mo, billed annually
Starter$245 / mo
Plus (annual billing)$325 / mo, billed annually
Plus$382 / mo
Pro (annual billing)$533 / mo, billed annually
Pro$627 / mo

Frequently asked

QuickBooksQuickBooksStripeStripe

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Service Fusion, field service management, dispatching, technician scheduling, GPS fleet tracking, work orders, HVAC invoicing, plumbing contractor, mobile payments, QuickBooks sync