Hello Patient

Founded by Alex Cohen in 2024

Handle patient calls, scheduling, billing, and recall with AI agents

Cost

Demo

Rating

★ People love it

Time to value

Moderate Setup (1-3 hours)

You can use Hello Patient to replace or support your front desk staff with AI agents that handle patient conversations over phone, text, and web chat. It answers every incoming call, books appointments around the clock, verifies insurance, collects patient intake information, sends billing reminders, and runs recall campaigns for lapsed patients. It integrates with your existing EHR and CRM systems and is HIPAA-compliant with SOC 2 Type 2 certification.

What Hello Patient does

Answer patient phone calls 24/7 without staff involvementBook and confirm patient appointments directly in the EHRSend automated billing reminders and collect patient paymentsCollect insurance details and intake forms before appointmentsRun outbound recall campaigns via text or phoneEscalate complex calls to human staff when neededTrack and report on call answer rates and appointment conversionsAI voice agent answers 100% of incoming patient calls with no hold timesBooks appointments 24/7 directly into your existing scheduling systemVerifies insurance and collects intake forms before the visitAutomated billing and payment collection follow-ups via text and callPatient recall campaigns to re-engage lapsed patients and fill gaps in careWorks across voice calls, SMS text, and web chat from one systemHIPAA-compliant with SOC 2 Type 2 certification and a BAA on every accountIntegrates with existing EHR and CRM without requiring an IT team

Tutorials & Demos

Frequently asked

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