Freshsales

Founded by Girish Mathrubootham in 2016

Manage sales contacts, deals, and pipelines with built-in phone and email

Cost

Free Tier

Rating

★ People love it

Time to value

Quick Setup (< 1 hour)

You can use Freshsales to track leads, contacts, and deals through a visual sales pipeline. It includes built-in phone, email, and chat so your sales team can communicate without switching apps. You can automate repetitive tasks like follow-up emails and lead assignment, score leads based on behavior, and get reports on sales performance. It also includes an AI assistant called Freddy that suggests the best deals to focus on.

What Freshsales does

Add and organize contacts and companies into the CRMLog calls and emails automatically against contact recordsCreate and move deals through pipeline stagesSet up automated email sequences for new leadsAssign leads to sales reps using rule-based automationGenerate sales performance reports for the teamTrack email open rates and link clicks from prospectsScore leads based on website activity and engagementBuilt-in phone and email so you can call and message leads without leaving the CRMAI assistant Freddy scores leads and predicts which deals are likely to closeVisual drag-and-drop sales pipeline to move deals through stagesAutomated lead assignment rules based on territory or round-robinEmail tracking that shows when prospects open your messagesSales sequences to automate follow-up emails over time360-degree contact view showing all interactions in one placeCustom reports and dashboards to track team sales performance